Privacy Policy

Last updated: 9 July 2026

This policy explains how SJV LimeWorks collects and uses your personal data, and your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

Who we are

SJV LimeWorks is the data controller responsible for your personal data.

SJV LimeWorks
Proprietor: Siegfried Vogel
7 Shiphaugh Place
Stirling FK8 1UZ
Scotland, United Kingdom

Email: s.vogel@lime-works-stirling.com
Phone: +44 1786 357803

What personal data we collect

Depending on how you interact with us, we may collect:

• Contact details, such as your name, address, email address and phone number.
• Enquiry details, including information about your property and the work you are interested in.
• Photos you upload, if our contact form allows uploads, so we can understand your enquiry.
• Emails, phone calls and other correspondence between us.
• Technical information collected automatically by our server (see "Server logs" below).
• Information from cookies or similar technologies, only where these are actually used (see "Cookies and similar technologies" below).

Why we use your data

We use your personal data to:

• Respond to your enquiries and questions.
• Prepare quotes and estimates.
• Carry out any work we agree with you.
• Keep proper business and accounting records.
• Keep our website secure and working correctly.
• Comply with our legal obligations.

Lawful bases under UK GDPR

We rely on the following lawful bases:

• Article 6(1)(b) – contract: to respond to enquiries, prepare quotes and carry out agreed work, including steps taken at your request before entering into a contract.
• Article 6(1)(f) – legitimate interests: to run and administer our business, respond to enquiries and keep our website secure. Where we rely on this basis, we balance our interests against your rights.
• Article 6(1)(c) – legal obligation: to meet our legal and regulatory duties, such as tax and accounting requirements.
• Article 6(1)(a) – consent: only for optional cookies, analytics, marketing or embedded third-party content, where we ask for your consent first. You can withdraw consent at any time.

Who we share data with

We do not sell your personal data. We may share it with:

• Hostinger, our website hosting provider, which stores the website and associated data on our behalf.
• Email and IT service providers, where relevant to running our business.
• Our accountant or legal advisers, where necessary.
• Third-party services such as Google, Cloudflare, analytics or maps providers, only if they are actually used on this website (see below).
• Public authorities or regulators, where we are legally required to do so.

International transfers

We aim to keep your data within the UK. Some of our providers may process data outside the UK. Where this happens, we take steps to ensure your data is protected by an appropriate safeguard recognised under UK data protection law, such as UK adequacy regulations or the International Data Transfer Agreement.

How long we keep data

• Enquiries that do not lead to work: we suggest keeping these for up to 12 months after your last contact with us.
• Customer and project records: we suggest keeping business and accounting records for up to 6 years.
• Uploaded photos: we keep these only for as long as needed to handle your enquiry, prepare a quote or maintain the project record.
• Server logs: retained in line with our hosting and security needs.

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Ask us to restrict how we use your data.
• Object to our processing of your data.
• Request portability of your data, where applicable.
• Withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details above.

Complaints

If you have a concern about how we handle your personal data, please contact SJV LimeWorks first so we can try to put things right.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.

Cookies and similar technologies

This website uses essential storage to keep the website secure, working correctly and to remember your cookie preferences. Essential cookies and similar technologies cannot be switched off through our cookie banner.

With your consent, we use Google Tag Manager and Google Analytics 4 to understand how visitors use the website and to improve our services. These analytics technologies may process technical information such as pages visited, device and browser information, approximate location, IP address and online identifiers.

Google Maps is also only loaded after you have given consent for embedded Google services. Until then, the map is blocked so that no connection to Google Maps is made automatically.

You can accept, reject or manage optional cookies and embedded Google services through the cookie banner. You can change your choice at any time using the “Cookie Settings” link in the website footer.

Providers: Google Tag Manager, Google Analytics 4 and Google Maps. Purpose: website analytics, performance measurement and displaying our service area map.